Frequently Asked Questions

CFO Supper Search is a powerful product search app for Shopify that provides instant, intelligent search functionality for your storefront. It indexes your products automatically, offers advanced filtering options, and provides detailed search analytics to help you understand customer behavior and improve your store's search experience.

CFO Supper Search offers full-text search across product titles, descriptions, and metadata. You can filter by price range, tags, collections, and custom metafields. Results can be sorted by relevance, price, newest, or popularity.

Absolutely! The Search Analytics page provides detailed insights including total searches, clicks, click-through rate (CTR), popular search queries, and trending searches. This helps you understand what customers are looking for and optimize your product listings.

Yes! The search functionality supports filtering by collections. Collections are automatically indexed when products are added to them, and customers can filter search results by collection on the search results page.

You can get support directly through the app's Support page in the admin dashboard, where you can submit support tickets. You can also check the FAQ and Documentation pages for common questions and setup guides.

Yes! Custom metafields are indexed and can be used for filtering search results. This feature is available on Professional and Enterprise plans. Metafields are automatically synced when products are updated.

When customers select a product variant, the product image automatically updates to show the variant-specific image if available. Variant images are linked to their specific variants during the indexing process.

The app prioritizes security and ensures that all data is handled securely. It uses secure connections for all data transfers, complies with Shopify's data handling standards, and stores data in encrypted databases. Product data is only accessed through Shopify's secure API.

Thank you for your support! Since we're a small and growing team, your reviews and feedback are very important to us. Please share your experience and suggestions through the Support page.

Products are automatically indexed when created or updated in Shopify via webhooks. The indexing process captures product title, description, price, images, variants, collections, and custom metafields. You can also manually trigger a full product sync from the Indexing Status page.

Yes! You can customize the search bar title, description, placeholder text, icon, button, colors, and styling through the Search Settings page. You can also configure how search results are displayed (list, grid, or card layout).

The search bar is added as a Shopify theme extension. After installation, you can add it to your theme through the Shopify theme editor. Go to Online Store > Themes > Customize, then add the "CFO Supper Search Bar" block to your desired section.

Yes, CFO Supper Search is designed for ease of use. After installation, products are automatically indexed via webhooks. You can customize the search bar appearance, configure search settings, and monitor analytics all from the admin dashboard.

The app offers three pricing plans: Free (up to 10 indexed products), Professional ($29/month for up to 50,000 products with advanced features), and Enterprise ($99/month for unlimited products with API access and dedicated support).

Yes, each plan has a product indexing limit. The Free plan allows up to 10 indexed products, Professional allows up to 50,000, and Enterprise offers unlimited indexing. You can check your current usage on the Indexing Status page.

You can change or cancel your subscription at any time from the Subscription page. Your current subscription will be cancelled, and you can select a new plan or uninstall the app. Your indexed products will remain until you uninstall the app.

Check that webhooks are properly configured in Shopify. Visit the Indexing Status page and manually trigger a product sync if needed. Ensure your plan hasn't reached its product limit.

Ensure the search bar block is added to your theme. Go to Online Store → Themes → Customize and add the "CFO Supper Search Bar" block to your desired section. Save and publish your theme changes.